Dear Customer,
Med-Source Pharmacy is available 24 hours per day, 365 days a year. Our regular operating hours are from 8:00 AM through 4:00 PM, Monday through Friday. After operating hours, including weekends and holidays, our telephone (305) 854-7377 will be forwarded to a 24-hour answering service, which will relay your message to our on-call personnel. An on-site walk-in clinic conveniently located inside the pharmacy cares for patients ages 13 and older on a walk-in or appointment basis, with services provided by a staff of doctorally prepared and wound care-certified nurse practitioners. With the highest levels of compassion and personal attention, our treatments extend beyond common adult injuries and illnesses.
Med-Source Pharmacy, together with your physician, has carefully selected the equipment you have received. We ask that you carefully and thoroughly read the “Assignment of Benefits,” our “Patient Rights and Responsibilities,” and our HIPPA Privacy Practice Notice that our representative discussed with you and left for your records.
Med-Source Pharmacy also has durable medical equipment. Most Insurance Carriers, Medicare and Medicare Part D, have approved certain categories of equipment they will buy outright, and other equipment will rent until the rental caps. This equipment then passes the title to you. Some types of equipment will be rented for a maximum of thirteen (13) months and others for a maximum of 36 months before it becomes yours. We could be happy to discuss your options, should you need more information, after the equipment has reached the rental cap. You may call us at (305) 854-7377 to speak with our Insurance/Accounting Department, who will be happy to review your financial responsibilities.
It is important that our care for you, our customer, be characterized by a caring, professional attitude combined with a sense of pride and the greatest degree of excellent service from all our company representatives involved in your care. Should you wish to discuss any issue(s) with me, do not hesitate to contact us at (305) 854-7377.
We are a Medicare provider, and as such, we must meet and provide you with the standards of their 21 providers. We comply with all of these standards, and further, we are presently going through a National Accreditation Process to ensure that you, our staff, and our community know that we are committed to providing the best possible Quality of Patient Care available in the home environment.
Thank you for using Med-Source Pharmacy for your medical equipment needs.
Get in Touch
We are always ready to respond to any inquiries. Should you have any questions, comments, concerns, and feedback, you may reach us through our contact details or this form.
